My computer caught on fire and need installation help

Reem · Post by **Reem** » Sun Jan 17, 2010 9:37 am

Hello,

I rescently lost my entire computer (and other items) to an electrical fire and was wondering if Rayzoon kept a record of all the items I purchased and how to go about re-downloading them on my new machine. I may still have a CD I made with Jamstix 1 installation, but have nothing for Jamstix 2 or the extra packs (I don't think I purchased all the add-on packs, though).

Thanks for any help what-so-ever.

Robitaille20 · Post by **Robitaille20** » Sun Jan 17, 2010 12:51 pm

Just hang tight. I'm certain that as soon as Ralph sees this post he'll either PM you the information, email the information or both to your downloads section. He'll get you up and running in no time. Ralph provides the best support you can find anywhere!

Jason_Spatola · Post by **Jason_Spatola** » Sun Jan 17, 2010 3:10 pm

Yow. What caused the fire??

Pahaska_1 · Post by **Pahaska_1** » Sun Jan 17, 2010 10:35 pm

Damn, that's awful. My sympathies.

Post by **Ralph @ Rayzoon** » Mon Jan 18, 2010 11:31 am

Very sorry to hear about the fire!!
I have just resent your delivery email with renewed links.

Reem · Post by **Reem** » Mon Jan 18, 2010 4:51 pm

Turn your amps off!!!!

It was raining pretty bad (moisture in the house) and I should have known once the amp would not turn off. I thought nothing of it, because amps can cost a bit to replace. But fear of it not comming on again if I unplugged it, I just left it on - turning the computer off and on accordingly. One day comming out of the shower, I smelled something like an electrical fire and sure enough the amp was smoking. I unplugged it and the fire went out. Two days later, I turned on the computer - it didn't come on. The insides were burnt. The only things salvagable were the CD/DVD drives, the chasis, and a video card. So, turn your amp off. If something seems wrong electrically, replace it. Also, insurance doesn't cover everything.

Long story, but a lesson to us all (well, at least me anyways). It could have been worse.

PS: Support here is awsome; I'll be back up and running soon and can't wait to get Jamstix 3.