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OddTime Purchased-> No authorization message
Posted: Thu Sep 05, 2019 10:29 pm
by apesma_1
Hi All,
Set up:
Mac OS X Mojave
Cubase 9.5 (Latest Build)
Just purchased OddTime Pak and installed via Jamstix 4 Manager.
When I attempted to load Oddtime I get a dialog box with:
"Your license does not contain an authorization for OddTime."
Did I miss a step here?
OddTime Purchased-> No authorization message
Posted: Fri Sep 06, 2019 2:13 am
by Azimuth (Archive)
Try again, Ralph may not have updated your account yet. If it still doesn't work then email support and he'll get it sorted out as soon as he see it.
OddTime Purchased-> No authorization message
Posted: Fri Sep 06, 2019 8:46 am
by Ralph @ Rayzoon
Looks like an issue in the macOS Beta. This should be fixed today or tomorrow at the latest. Sorry about that!
OddTime Purchased-> No authorization message
Posted: Sun Sep 08, 2019 3:22 am
by sonicviz
I just bought it too but only got purchase confirmation on email. and it's still unauthorised on my jamstix manager.
Is it all being done manually?
OddTime Purchased-> No authorization message
Posted: Sun Sep 08, 2019 8:37 am
by Ralph @ Rayzoon
If anyone still hasn't received 'OddTime' by now, please let me know.
OddTime Purchased-> No authorization message
Posted: Sun Sep 08, 2019 12:44 pm
by e_del
Ralph [RZ] wrote:If anyone still hasn't received 'OddTime' by now, please let me know.
I bought it, and got an email with a licence key
Then I found the odd-time option in the manager and downloaded (but had the old license key set)...
Now I cannot select 'Bill as a drummer'...
And JS manager says I'm up to date , but I'm still in 4.4.0 Beta 1, and don't see any 4.4.1 update option...
OddTime Purchased-> No authorization message
Posted: Sun Sep 08, 2019 12:52 pm
by Ralph @ Rayzoon
Is this PC or MAC?
OddTime Purchased-> No authorization message
Posted: Sun Sep 08, 2019 3:34 pm
by e_del
Ralph [RZ] wrote:Is this PC or MAC?
sorry, Mac OSX 10.14.6
running on a 2012 Mac Mini
(got the email on september 6)
I also re-downloaded JS manager, but nothing changed.
Maybe should I reset some cached data anywhere?
OddTime Purchased-> No authorization message
Posted: Sun Sep 08, 2019 9:38 pm
by Ralph @ Rayzoon
The macOS Beta does not support OddTime, yet. We will have a new Beta that does in 1-2 days. Sorry for the delay!